Security & Privacy

Privacy, Delivery & Returns Policies

Privacy, Delivery & Returns Policies

 

Your Security, Delivery & Our Returns / Privacy Policy
 
Payment, Delivery, Returns & Security
 
All prices are quoted in English Pounds Sterling. There are three payment options, depending on how the order is originated:-
 
Payment By Debit/Credit Card
 
We accept all main Credit and Debit cards
For your protection & peace of mind, we have elected to outsource the processing of debit/credit card payments to PayPal - the worlds leading online payment processing company.
We are therefore never in possession of any of your debit or credit card information, which is only ever entered on a secure payment processing page hosted by PayPal. While accepting your credit card details over the phone we are not going to store them afterwards.

If you prefer, you can also order by phone on 01788 840422, upon ordering a PayPal invoice will be sent by email, which will guide you to where card details can be entered on a secure page hosted by PayPal.

Payment By Cheque

You can of course, if you prefer, send a cheque or postal order by post made out to Allstar Signings 4U ltd.

Delivery

We endeavour to post your item on the day your order is placed unless otherwise stated by our sales team at time of purchase but certainly no later than 3 working days. All items are shipped via Royal Mail Insured Postage, using 1st Class post for lower value items upto £39, Special Delivery for items upto £500 and Parcelforce 48 for Framed Items over 1kg.

Returns Policy

Order Cancellations

Under the United Kingdom''s Distance Selling Regulations you have the right to cancel your order for any item purchased from Allstr Signings 4U Limited, through this website for a full refund.

Return or exchange an item

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item, if preferred.

Please note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.  Alternatively contact us in case we can arrange more economical collection on your behalf but note the cost of returning the item to us is your responsibility.
 
Faulty Item

If the item you received is faulty, please contact customer care on 01788 570236 or by emailing details to gloryyear72@btinternet.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 28 days from receipt of the faulty item to return it to us.

I received the wrong item

If the item you received is not what you originally ordered, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
Please note: In this case the full reasonable cost of returning the goods will be met by us
 
Allstar Signings 4U ltd, 8 Fisher Avenue, Hillmorton, Rugby, Warwickshire, CV22 5HN.
 

Your Privacy

 

Privacy Policy

We set out below our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. You can access our home page and browse our site without disclosing any of your personal information.

Who may process data

Personal information (which includes your name, address and any other details you provide to us which concern you as an individual), required after purchasing from this site, will be stored and utilised by us to conclude the transaction and to help with future transactions.  Where necessary information may be required and supplied to third parties in order to provide additional services as a part of the purchasing process, i.e. Couriers, Manufacturers of outsourced products to enable direct replacement of faulty or the supply of direct shipped items.

Disclosure of information

Your personal information will not under any circumstances be provided to any third parties for commercial use without your express permission. We may use aggregate information for statistical analysis and these statistics may be made public at our discretion.

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may, transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information only for the same purposes as set out in this policy.

Security measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information

You may ask us whether we are storing personal information about you by emailing us at gloryyear72@btinternet.com and, if you wish, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

Allstar Signings 4U Limited does not disclose customer information to third parties, unless permitted by the user. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998. Your personal details will remain private and confidential.

We do not sell mailing lists to other companies, or divulge any of your personal details unnecessarily to other companies or individuals.

We may include links on allstarsignings4u.co.uk or other domains we own to other companies’ sites. Allstar Signings 4U Limited is not responsible for the privacy policies and content of those sites.